Upgrading Your Subscription

How do I upgrade my monthly plan?

  • If you upgrade your monthly plan, your new annual billing cycle begins immediately — you won’t wait until the end of the current month.
  • Any unused credits from your current plan are carried forward and remain valid until their original expiration date (60 days from granting date).
  • Once the new plan starts, billing will occur once per month on the date of upgrade, and your subscription will automatically renew unless canceled.

How do I upgrade from a monthly to an annual plan?

  • If you switch from a monthly to an annual plan, your new annual billing cycle begins immediately — you won’t wait until the end of the current month.
  • Any unused credits from your monthly plan are carried forward and added to the first month of your new annual quota.
  • Once the annual plan starts, billing will occur once per year, and your subscription will automatically renew unless canceled.

Note

You cannot switch from an annual plan back to a monthly plan. If you need monthly billing again, you would need to cancel your annual plan and start a new monthly subscription after your current annual cycle ends.